Business Internet for Office in Japan

Leave your office Internet needs to us.
Easy access to stable and guaranteed Internet comes with 24/7
English and Japanese support.

Best Business Internet for Office in Japan

When you open or relocate your office in Japan, securing a good Internet connection is one thing you need to consider. There are so many Internet providers you can choose from, but if you are looking for an Internet connection that is stable, easy to install and use, and that can provide you with English support from the beginning to the end, PacketFabric Business Internet could be the ideal solution.

Securing stable Internet connection at the office is key to business operation.

PacketFabric Business Internet for Office

Delivered to your office through Ethernet access lines

PacketFabric Business Internet will be delivered to your office anywhere in Japan through dedicated Ethernet access lines. This is useful for global companies which require the same configuration for their headquarters and other global locations.

It also means you will not need to use “Hikari,” which is the major broadband access line in Japan that can sometimes be hard to use for foreign companies due to the specifications and equipment needed.

Shadow Service (Redundant Internet Circuit)

Shadow service (a redundant Internet circuit) is ideal for customers that require uninterrupted Internet connectivity at their office. By providing both an active primary and shadow Internet circuit, we deliver Internet connectivity to your office with no single point of failure. If there is any trouble or failure on the primary circuit, your traffic will automatically switch to the shadow circuit and sustain Internet connectivity for your office.

Bandwidth options for your Office

PacketFabric Business Internet provides guaranteed Internet bandwidth between the range of 3 Mbps and 10 Gbps. If you purchase a 100 Mbps service, you will always receive 100 Mbps for both upload and download regardless of the time or date. You can upgrade the bandwidth to fit with your needs anytime.

You can also start with a shared bandwidth-type service (called “best effort”) where the bandwidth is not guaranteed, but the cost is low.

Internet connection
10Base-T
100Base-TX
1000Base-T
1000Base-SX
10GBase-LR
Guaranteed bandwidth Flat rate:3 Mbps - 10 Gbps
Metered rate (95% percentile rule):
10 Mbps (2 Mbps minimum fee, pay per 1 Mbps)
100 Mbps (10 Mbps minimum fee, pay per 10 Mbps)
1 Gbps (100 Mbps minimum fee, pay per 100 Mbps)
10 Gbps (1 Gbps minimum fee, pay per 1 Gbps)
Best effort Flat rate: 100 Mbps, 1 Gbps

24/7 English and Japanese support

PacketFabric provides technical support 24 hours a day, 365 days a year in both English and Japanese. This means that both your local staff in Japan and your IT manager overseas can contact us any time and receive support.

High-speed Internet connection

PacketFabric Business Internet provides reliable high-speed IP services for stable, consistent Internet connectivity.

Your Internet connection is backed by our original route optimization technology, which enhances the default Internet routing protocol, BGP (Border Gateway Protocol). It evaluates a broader set of performance factors than BGP alone to better route your Internet traffic. These specifications match the requirements of global companies.

Backed by MIRO Technology

The unique Internet route optimization technology, Managed Internet Route Optimizer (MIRO), enhances Border Gateway Protocol (BGP) by dynamically evaluating path characteristics including latency, packet loss and route stability to select the best route to any given destination, resulting in low latency, high availability and accelerated application performance.

Backed by MIRO Technology

Internet Breakouts in Japan

Internet Breakouts in Japan

For specific communications that may present bottlenecks (such as access to cloud services like Microsoft Office365 or web video conferencing), the Internet gateway at the center site is unused, and each site can directly connect to the Internet by Local Internet Breakouts.

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Case study

au Kabu.com A member of MUFG

How Kabu.com Securities solved Internet speed problems using PacketFabric’s Network Bandwidth Guarantee Service.

How Kabu.com Securities solved Internet speed problems using PacketFabric’s Network Bandwidth Guarantee Service.

Prior to adopting PacketFabric's Internet connectivity service, Kabu.com Securities had concerns with their office Internet speed. The connection was a best effort, single line and there was no system in place to mitigate or avoid congestion and downtime in the network.

To solve these issues, Kabu.com Securities decided to utilize PacketFabric’s in-house technology, "Intelligent Routing," which automatically chooses the most efficient routing path from a number of top-tier ISPs.

The best thing to come about was the peace of mind that came from a stable Internet environment. In the past, latency went up during times of high usage such as at the beginning or end of the workday, but since switching to PacketFabric, latency dropped to 1/20th of previous levels and the problem of Internet quality was solved.

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Why can't other carriers/ISPs match the performance of our IP service?

Reduced Latency
35 milliseconds less latency per packet round trip time, on average, compared with sub-optimal carriers/ISPs routes.

>99% of routes chosen by MIRO deemed best path compared with 29% chosen by BGP alone. MIRO-enhanced BGP to consider additional factors to find the fastest path, including latency, jitter and service-degrading brown and black outs.
More Consistency
Nearly four times less latency variability than stand-alone carriers or self-managed IP “blends”.
Direct access to multiple ISP backbones to give unmatched reliability and reduce the risk of network outages.

Fail-safe network features including end-to-end N+1 design, hot swappable spares, and comprehensive monitoring via two geographically-dispersed network operations centers.
Better Service Level Guarantees
Proactive monitoring, alerting and crediting for network issues.
An industry-leading SLA that supports:
100% network availability
Less than 150ms latency between Japan and the US
Less than 325ms latency between Japan and Europe
Under 1% of packet loss between Japan and the US, and between Japan and Europe
Managed Internet Route Optimizer(MIRO)
PacketFabric's patented Internet route optimization technology, Managed Internet Route Optimizer(MIRO), enhances Border Gateway Protocol (BGP) by dynamically evaluating path characteristics including latency, packet loss and route stability to select the best route to any given destination, resulting in low latency, high availability and accelerated application performance.
Improving on BGP
  • Evaluates factors beyond BGP rules to find the fastest path and help avoid latency, jitter and application-impacting events.
  • Dynamically modifies BGP decisions by evaluating performance factors to select the best route to any given destination.
  • Reduces traffic latency by 44% compared with native BGP.
Dynamic Optimization
  • Thousands of traffic optimizations per customer per hour maximize the performance of public Internet routes.
  • Redundant, high-speed connections to major Internet backbones provide unmatched reliability and reduce the risk of network outages.
  • Advanced analytics continuously adapt to changing network conditions so data reaches the end users faster and more consistently.
Comprehensive Visibility and Support
  • IPv4 and IPv6 compatibility to future-proof IP deployments.
  • Full network transparency allows for identification and correction of issues before they impact performance.
  • Performance and usage metrics provide additional operational insight.
Remote Connectivity IP Service
Remote Connectivity IP service is ideal for customers that need a guaranteed or shared bandwidth Internet circuit at their office or data center.
Along with PacketFabric`s route optimization technology, customers are able to get the best performance & availability at any location. This is suitable for cloud access, Internet VPN as well as key business operations such as web services and E-mail.
Shadow Service (Redundant Internet Service)
Shadow service (Redundant Internet service) is ideal for customers that need stable and reliable Internet connectivity at their office or data center. By providing both an active primary and shadow Internet circuit, we deliver our Network Bandwidth Guarantee Service to your office or data center with no single point. In case of any trouble or failure on the primary circuit, your traffic will automatically switch to the shadow circuit immediately so you can sustain Internet connectivity, providing trustworthy service for both you and your clients.
Colocation IP Service
The Colocation IP service is for customers that have a rack in the same datacenter as our POPs. Along with PacketFabric`s route optimization technology, customers are able to get the best performance & availability. This is suitable for web applications, data transfer or business use, such as IP transit for your Cloud service.
Bandwidth Options
Dedicated Internet Access (DIA)
The story behind the rise in Guaranteed Bandwidth with Internet in Japan.
【Flat Rate】 3Mbps~10Gbps
【Usage Base Rate (95% rule adopted)】 3Mbps~10Gbps
Service Options
Global IP Address
Customized ACL
DNS Management
Managed Router

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